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Returns & Refunds

RETURN POLICY

Returned items must comply with our returns policy:

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
  • If an item has a Marco Filippo security tag or brand tag attached, it must be returned with the tag in its original position.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted. Exchanges are permitted within 14 days of delivery. Garments must be in original condition. Shipping costs for exchanges are at the customers expense. To request an exchange, email sales@marcofilippo.com. All exchange requests will be subject to availability.

 

REFUND POLICY

Marco Filippo does not offer refunds for change of mind, as all garments go into production at the time of order. We do not offer credit notes, and shipping costs are non-refundable.

 

CANCELLATIONS

As your purchase will be prepared quickly for dispatch, please contact us at sales@marcofilippo.com as soon as possible to cancel or make any changes to an order.

 

SHIPPING & HANDLING

For more information regarding the shipping policy please visit the Orders & Shipping page.

FREE EXPRESS SHIPPING ON ALL ORDERS ABOVE €99
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